Taking the heat or taking the temperature? A qualitative study of a large-scale exercise in…

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Publication date: Available online 2 January 2018 Source:Social Science & Medicine Author(s): Natalie Armstrong, Liz Brewster, Carolyn Tarrant, Ruth Dixon, Janet Willars, Maxine Power, Mary Dixon-Woods Measurement of quality and safety has an important role in improving healthcare, but is susceptible to unintended consequences.

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Taking the heat or taking the temperature? A qualitative study of a large-scale exercise in…